Product Type: All
Stage: Consumption
Problem: In Carrefour Taiwan, in the year 2016 for every 100 NTD of sales there is 0.53 NTD of loss. Food accounts for 65 ~ 70% of the total sales of Carrefour Taiwan. Therefore, around 70% of the loss is food and around 50% is fresh food.
Solution: Carrefour works with the Alliance of Taiwan Food Banks (ATF) to redistribute the food which is eatable but not sellable. There are 100 Carrefour stores in Taiwan, and they work with several food banks but always make sure that the driving distance between the food bank and the Carrefour store is not more than 30 minutes.

1. In order to reduce food waste Carrefour has designed special discount areas inside their stores where they offer products with small defects or short expiry date. However, at the end of the day there are many products which are not sellable but still edible.



2. The personnel involved in the sorting of food for donations receive previous training to make sure that donations are only composed of food that is safe to eat.



3. Carrefour has established a procedure in which the NGOs pick up the donations from the gate of Carrefour’s stores and also inspect the quality of the food. An IT system traces donation amount by store for data analysis in Carrefour.



4. Carrefour gave the example of fruits that fall to the ground before they are harvested or fruits which do not meet the standard in size or appearance to reach the market, they can be used to produce value-added (anti-waste) products such as jam, juice, fruit popsicle, among others.